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Customer support opening for freshers_Bangalore

- 1 YearsBengaluru

Posted: 9 days ago

Job Description

Basic Role
Receive inbound calls and/or make outbound calls to customers.
Position requires strong oral and written communication skills
Accountable for calls answering/making outbound calls, call quality, attendance, and adherence to work schedule results.
Must be able to utilize headset and computer terminal and navigate through multiple systems to input and retrieve information.
Must provide accurate information to customers.
Position requires ability to work in a very structured environment.
Ensure complete call logs and reports.
Must be flexible in working 6 days a week.
Transfer customer calls to appropriate teams accordingly.
Must be able to adapt to dynamic, quickly changing telecommunications.
Freshers to 1 year of experience in Customer Support.
Freshers (No BE/B Tech/MCA are applicable to apply for the position) as the application will not be considered for the same.

If interested kindly share your interes

Salary: INR 50,000 - 3,00,000 P.A.
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time

Company Profile

Trigent Software Limited
Trigent is a CMM Level 4 software development company having our development center in Bangalore and head office situated in Boston (USA). We are also a Microsoft Gold certified partner. You can visit to know more about our company.
View Contact Details+
Contact Details

Recruiter Name:Hafsaa Sait- 8073981931

Contact Company:Trigent Software Limited



Reference Id:8073981931


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