Hiring For Technical Support Engineer (Fresher)

0 Years
Bengaluru

Job Description

Hiring for Technical Support Engineer (Fresher)
If interested please share your updated cv to below mail id.

E- Mail - abhilash_s@trigent.com
Location Bangalore
Contact 9632389950

Candidate must ready to take up interview in Bangalore.

If selected you will be working as a permanent employee for Trigent Software Ltd and deployed to our client location

Job Description

Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat remote support

Technologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group Technologist to capture all incidents in incident tracker tool

Assign the cases to relevant assignment group as per process and ensures proper documentation.

Incident management and usage of ITSM

Excellent communication skills, with neutral accent Excellent written communication skills with email etiquettes 

Good problem solving and analytical skills 

Excellent customer service skills 

Ability to remain calm and courteous in periods of stress, and while facing an irate customer and managing back to back calls when required

Predominantly Voice Interaction support and also through email, chat remote support 

Trigent Software Limited is SEI CMM Level 4 and ISO 9001:2008 certified company. It provides an Offshore Software Development company with facilities in the United States and India with global client.

Our services include custom software development, offshore software development, SharePoint consulting, java application development, software testing services, SharePoint 2013 migration. For more details please visit our website www.trigent.com .

Please fill the below details:-

DOB:

EXP CTC:

PAN Card No:

Present Location:

Preferred Location:

Holding any offers:

Fine to Work through Payroll of Trigent Software Ltd : Y/N :

Salary: INR 50,000 - 2,25,000 PA.

Industry:IT-Software / Software Services

Functional Area:IT Software - Other

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Trigent Software Limited

Trigent Software Limited is SEI CMM Level 4 and ISO 9001:2008 certified company. It provides an Offshore Software Development company with facilities in the United States and India with global client.

Our services include custom software development, offshore software development, SharePoint consulting, java application development, software testing services, SharePoint 2013 migration. For more details please visit our website www.trigent.com .
View Contact Details+

Recruiter Name:Suhas

Contact Company:Trigent Software Limited

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