Hiring for Service Desk

0 - 3 Years
Pune

Job Description

We are hiring For Service Desk
If interested please share your updated cv to below mail id.
E- mail abhilash_s@trigent.com
Location Pune
Must be available for F2F on 25 May 2019
Creating/logging tickets incident or service request as per users requirement and prioritization matrix
CSAT and SLA management ensure incidents and service requests are created as per SLA and not breached
Provide status updates to the customer as per requirement
Adhere to the documents like runbook, escalation matrix, etc
Incident Management and Request Fulfillment process
Technical skills as per the requirement
Good communication skills
Incident Management and Request Fulfillment process
Technical skills as per the requirement
Problem solving skills
Our services include custom software development, offshore software development, SharePoint consulting, java application development, software testing services, SharePoint 2013 migration. For more details please visit our website www.trigent.com .

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Fine to Work through Payroll of Trigent Software Ltd : Y/N : ..
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Salary: INR 1,00,000 - 3,50,000 P.A.

Industry:IT-Software / Software Services

Functional Area:IT Software - Other

Role Category:Admin/Maintenance/Security/Datawarehousing

Role:Technical Support Engineer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Trigent Software Limited

Our services include custom software development, offshore software development, SharePoint consulting, java application development, software testing services, SharePoint 2013 migration. For more details please visit our website www.trigent.com .
View Contact Details+

Recruiter Name:Suhas

Contact Company:Trigent Software Limited

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