Servicenow Admin

4 - 9 Years

Job Description

Dear Candidate,

Greetings from Trigent Software!!!

This is with regards to openings with one of our Captive client for Service-now Admin role.
Location: Chennai
Notice Period: Maximum 15 Days
Mandatory Skill::
- Mandatory experience in ServiceNow implementation  & platform support experience of global clients
- Strong knowledge in mapping ITIL processes to the tool
- Previous experience with ServiceNow implementation ServiceNow modules:
  a. Incident Management
  b. Problem Management
  c. Request Management
  d. Service Catalog
  e. SLAs
  e. Portal
  f. Asset Management & CMDB
- Configuration of alert notifications
- Creation of a knowledge base
- Configuration of customized reports & knowledge of third party reporting tools
- Experience in Documentation of functional/technical specification & detailed Implementation procedures of the project
- Experience on integrations of third party tools with ServiceNow
= Exposure on ServiceNow version upgrades would be an added plus
- Ability to independently lead a project on ServiceNow and interact with internal stakeholders
- Excellent interpersonal & team building skills
 Experience :4yrs to 8yrs

If you are Interested kindly share across your updated profile with the below mentioned details.
 1. Total Exp -
2. Current CTC -
 2. Expected CTC -
 4. Notice Period -
 5. Name of the Current Organization (Permanent/Contract) -
 6. Are you Interested for C2H(Y/N) -

Please share your updated profile to or and do refer your friends also.

Thanks & Regards,
Phone: +91 (80) 22157000 Ext (213)

Salary: INR 4,25,000 - 8,50,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Trigent Software Limited
CMMI Level 4 Company
View Contact Details+

Recruiter Name:Suhas

Contact Company:Trigent Software Limited