Technical Service Desk_1 year experience_Mumbai_Andheri East

1 Years
Mumbai

Job Description

Greetings for Trigent Software..
We have openings with CMM Level 4 MNC for Technical Service Desk position.

Experience: 1 year experience (mandatory) - NO FRESHER
Qualification: Graduate (Must)
Work Days - 5 Days working
Work Location : Mumbai - Andheri East (No relocation candidates will be considered)
Transportation : 2 Way cab (pick and drop)
Job Description :
Experience - 1 Year

Primary Skills -
Must have skills: Experience working on Technical Service Desk environment and hands on experience on ticketing tools such as HP Service Now. Excellent Communication skills both Verbal and Written. Technical background. Operational discipline, sense of urgency and accountability Incident Management and problem solving Ability to work under time pressure and focus on priorities Experience participating in a collaborative team environment Self-motivated, task driven individual Good to have skills: Experience working on Technical Service Desk environment and hands on experience on ticketing tools as HP Service Now. Experience in Reporting tools and Digital Marketing Application is preferred.
For further details please give a call at 9113686880 or mail me your CV at nadia_b@trigent.com
Call time - Mon - Fri ( 10:00 AM - 7:00 PM) - NOT AVAILABLE ON CALLS ON SATURDAYS AND SUNDAYS, please drop a mail on weekends.
Regards,
Nadiya Begum
Recruitment Analyst
Trigent Software

Salary: INR 1,25,000 - 2,00,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(Technical)

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Trigent Software Limited
Trigent is a CMM Level 4 software development company having our development center in Bangalore and head office situated in Boston (USA). We are also a Microsoft Gold certified partner. You can visit http://www.trigent.com to know more about our company.
View Contact Details+

Recruiter Name:Nadiya

Contact Company:Trigent Software Limited

Telephone:9113686880

Email :nadia_b@trigent.com