CES Voice Provisioning

from 1 to 2 year(s) of Experience

Job Description

Greeting from Trigent!!

Position:  Voice and Telecom Provisioning Analyst

Specific duties include:

  • Processing user requests regarding phone provisioning and programming.
  • Setting up and programming phones on the Cisco / Trading platforms
  • Setting up Voice Recording for users on NICE platform
  • Provisioning of DSL/ADSL Lines, Circuits and Toll Free lines
  • Vendor Management and Inventory Management
  • Escalate problems to Technology groups and the business managers as required.
  • Perform statistical analysis and business reporting.
  • Identify and facilitate automation opportunities.

Qualification and Eligibility

  • At least one year experience on the above.
  • Basic Telecom knowledge
  • Knowledge of E1/T1, DS3 OC3 etc.
  • Provisioning experience is preferred.
  • Strong client service orientation.
  • Strong communication and interpersonal skills
  • Ability to react quickly to client needs
  • Ability to multi-task
  • Problem solving skills
  • Ability to work well with a global team
  • Strong writing skills
  • Attention to detail
  • Project Management skills
  • Willing to work in 24*7 environment
  • Graduation

Technical Skills

  • Proficiency in Cisco and other Trader Platform voice programming
  • Proficiency in NICE Voice Recording
  • Broad financial industry knowledge and experience preferred
  • Excel Reporting Skills

Experience : 1-2Years
Salary As per market standards
Work Location : Bangalore
NP:1 months
Share your profile with Current CTC, Salary Expectation, Notice Period to rekha_c@trigent.com

Salary: Not Disclosed by Recruiter

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Admin/Maintenance/Security/Datawarehousing


Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Trigent Software


View Contact Details+

Contact Company:Trigent Software

Address:No.49,1st Floor,Khanija Bhavana,Race Course Road,B, angalore, , BANGALORE, Karnataka, India