Greeting from Trigent !!!
Role : "Technical support" and "Customer Support"
Experience : 0 to 2 yrs
Job Type : Permanent
Salary - As per Industry standards
Work Location : Bangalore
Work Timings : 24*7
Two way cab : Yes
Please find the below Job description:
- Work as a service desk analyst to process user requests and resolve booking issues.
- Interface with global user base and various SME teams for user issue resolution.
- Remote set up and tear down of events, troubleshoot issue during setup or while on call
- Manage and schedule bridge resources, monitor calls and interact with stakeholders to ensure successful execution of the events
- Candidates will be required to work in either day or night shifts with an 8 Hour window.
- Be a team player
- Candidate must have excellent communication skills.
- Candidates with good networking knowledge will be preferred.
- Should be flexible to work in any of the 24 x 7 shift.
- Strong analytical skills and technological knowledge on AV equipment & technology
- Candidate should be customer centric, build relationship and present positive image to the customers.
If interested share your profile with Current CTC , Salary Expectation,Notice Period to
Salary: Not Disclosed by Recruiter
Desired Candidate Profile
Trigent is a CMM Level 4 software development company having our development center in Bangalore and head office situated in Boston (USA). We are also a Microsoft Gold certified partner.
You can visit http://www.trigent.com to know more about our company.
Contact Company:Trigent Software
Address:No.49,1st Floor,Khanija Bhavana,Race Course Road,B, angalore, , BANGALORE, Karnataka, India